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Hiring for BMC ITSM Developer Between 4 to 7 Years for Mumbai Pune and Bangalore Pune for Exp. 3 - 8 (Pune Job)

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Job Description:We are looking to hire BMC ITSM Developer-4 to 7 years - Mumbai/Pune/Bangalore Job description: Primary Skill. BMC ITSM Development Secondary Skill. BMC Remedy AR System Roles & Responsibilities The suitable candidate will be responsible for the following activities &bull Technical SME on Remedy ITSM and be a consultant on Remedy &bull Provide solutions to customers requirement and prepare technical design documents &bull Work with the design teams to get the design approved and work on Implementation &bull Represent business unit on technical front to different towers within organization &bull Demonstrate Remedy technical abilities and be instrumental on roadmap &bull Coach, train team members &bull Analysis of requirements, preparing implementation documents in line with ITIL processes and Client Demonstration. &bull Planning & Providing Estimations &bull Foundation data gathering, data analysis, implementation for the following modules of BMC Remedy ITSM suite &ndash Incident, Problem, Change and asset Management &bull On-boarding new customers into ITSM suite based on the project time lines &bull Interaction and Coordination with all stakeholders teams involved in implementation and migration activities. &bull Configures the system as per client requirements &bull Adherence to Internal Quality Processes &bull Should be familiar with the customization of the Remedy ITSM package/module in the environment &bull Supports client' s data management activities &bull Understand client functional requirements and interfaces with technical team to provide fixes/solutions to the client &bull Sound knowledge of ITIL possesses including IM/PM/CM/ SLM module &bull Liaise with third party support providers and internal Capgemini providers to ensure adequate support resources are available during the support Details Skills & Experience &bull Primary Skills o BMC ARS Remedy 7.x, 8.x o BMC ITSM suite, CMDB o ITIL Processes o Experience in Remedy development for ITSM suite o BMC Analytics skills are preferable &bull Desirable Skills o Remedy Integration o Authentication, SSO skills o Database structure understanding o Mid-Tier, Web Sphere, Apache, IIS o CA Monitoring tools o MS Office products o Knowledge of BMC ITSM, BMC ARS, Oracle, SQL, Interfaces &bull Personal Attributes o At least 5 to 7 years year&rsquo s commercial IT experience, Passion in IT Service Management o Proven experience of working with multi-cultural teams based on and off-shore. o Ideally the candidate will have worked on shore (North America or Europe) o Works independently with clients and colleagues o Excellent communication skills o Takes accountability for the service they are responsible for delivering o Flexible in working hours, located Capgemini or client sites as necessary. Contact Adhithya Naidu

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Posted on: Thursday, 06 April, 2017  08:43
Expires On: Tuesday, 24 December, 2019  18:30

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