Hiring for Configuration Coordinator ,5 to 8 Years,chennai in Chennai, for Exp. 5 - 8 yrs at Macropa (Chennai Job)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:Overall experience of 5 to 7 years with solid infra/technical knowledge. At least 3 years experience in IT service management background (SACM). Experience in working with ITSM tools (ServiceNow - preferred) Proven service management background, based on ITIL principles and practices (ideally to ITIL v3.0) (ServiceNow, MS office, etc) and ability to translate technical requirements into reporting requirements. Excel skills & amp amp good SharePoint skills. Additional MS access & amp amp VB skills preferred Excellent written and verbal communication skills (English) Good understanding of the organizations IT infrastructure & amp amp application landscape, services provided and customers/users. Thorough understanding of statistical and analytical principles and processes. Maintain strong working relationships with MGIS stakeholders, IT service owners, other IT service management process owners, etc.