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Hiring for Bar Manager in Delhi/NCR, for Exp. 5 - 8 yrs at UNISON HOTELS PVT LTD.,Delhi (Delhi Job)

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Job Description:Key Responsibilities Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures Develop departmental standards and procedures to promote salesmanship, beverage creativity and profit Communicates to his/her superior any difficulties, guest comments and other relevant information Delivers daily briefings and attends other Food and Beverage meetings as scheduled Delivers prepared training sessions in line with a departmental monthly calendar Prepares for service by ensuring the departments: oGrooming is impeccable and in accordance with The Grand Standards oEquipment is clean oEquipment is sorted and stored oGlassware is polished oRequirements for special occasions are ready oMusic is on oLighting is on oOutlet is ready for service and guest comfort Carries out effective service by ensuring all staff are aware of their role in: oGreeting and seating guests oExplaining and up-selling daily beverage specials oProcessing food orders accurately oUsing trays and tray jacks effectively oQuickly taking food and beverage orders oEnsuring payment methods are handled accurately oEnsuring working areas are cleaned and re-set quickly oEnsuring the bar is clean oRegularly cleaning ashtrays oConversing with Guests in relation to the food and beverage products Carries out effective beverage service by ensuring: oBeverages are up-sold and regularly replenished, abiding by responsible alcohol service regulations oConverse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine oPromoting and selling cocktails to guests oMaking and presenting cocktails oCoffee and tea is served hot and in accordance with standard Patron care standards are adhered to by ensuring: oGuests are advised on alcoholic beverages oThe strengths of alcohol is advised and guests are advised as to their effect oCompliance with legal provisions of local liquor codes oLevel of intoxication of guests is assessed and appropriate action taken oAdvise guest on the hotels policy of smoking oMonitor factors which interfere with the total experience of the guest Cellar operations are carried out including: oCorrect use of refrigeration system oEffective operation of the post-mix syrups bulk dispense system oOperating the beer reticulation system oAdhering to stock control procedures Take appropriate action to resolve guest complaints Requisition bar items according to bar stocks Train bar attendant, wait help and bus help in basic beverage knowledge and beverage service Complete spillage report and submit to Food and Beverage manager at the Conclusion of each shift Assist the Food and Beverage Manager to source and review outlet musicians Assist to promote the musicians Design promotional material which is aimed at increasing revenue, covers and profit for the Bar with the approval of the Food and Beverage Manager Human Resource Responsibilities Works with Superior and Human Resource Manager to ensure the departmental performance of staff is productive. Duties include: oAssists in planning for future staffing needs oAssists in recruiting in line with company guidelines oPrepares and administers detailed induction program for new staff oAssists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation oEnsures training needs analysis of Bar staff is carried out and training programmes are designed and implemented to meet needs oProvides input for probation and formal performance appraisal discussions in line with company guidelines oCoaches, counsels and disciplines staff, providing constructive feedback to enhance performance oRegularly communicates with staff and maintains good relations Financial Responsibilities Works with superior in the preparation and management of the departments budget. Duties include: oAssists in co-coordinating the preparation of the departmental annual budget oControls and monitors departmental costs on an ongoing basis to ensure performance against budget oConduct regular promotional activities aimed at generating more revenue, covers and profit Key CompetenciesKey Tasks Drive For Results Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles Understanding the Business Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information Adheres to the Grand Code of Conduct and Hotel policies Demonstrates an understanding of competitors major strengths and weaknesses Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable Problem Solving and Decision MakingDiagnose problems and thoroughly analyze information to guide decision making Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions Customer Focus Build and maintain positive relationships with all internal customers and guests in order to exceed their needs Take action to address these needs in order to exceed their expectations Create a positive hotel image in every interaction with internal and external customers Adhere to hotel brand standards Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests Assist guests and escort them to locations within the hotel at their request Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs Maintain current Hotel information to be able to provide information to guests Implement procedures which enhance the guest experience Innovation Generate new ideas and encourage creativity from your staff Recognize the need for new and modified approaches Teamwork Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results Actively participate in wider hotel meetings Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Adaptability Be comfortable and effective in an environment of ambiguity or change Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner Complete tasks as directed by Management Impact and InfluencePromote your ideas persuasively, and shape the opinion of subordinates and overcome resistance Build consensus for action and negotiate mutually beneficial solutions to problems Establish influential contacts with suppliers Leading and Developing PeopleInspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support Develop potential of others through coaching and development opportunities to build organization capability for the future Cultural AwarenessUnderstands and takes into account the global nature of the business works effectively with colleagues from different viewpoints, cultures and countries


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Posted on: Thursday, 04 April, 2019  10:07
Expires On: Friday, 30 September, 2022  18:30

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