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Hiring for Customer Experience Specialist in Delhi/NCR(National Capital Region), for Exp. 0 - 2 yrs (Delhi Job)

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Job Description:Job responsibilities Contact our customers who have put in requests on UrbanClap Understand their needs and pick up on additional or missing details Identify and overcome objections Take the customer through the sales process Obtain customer information Ensure customers get enough number of quotations from providers Follow up regularly to ensure lead conversion Maintain customer/potential customer data base& amp nbsp Complete records of telephonic interactions, orders and account Get ratings and reviews from the customer for providers Regularly update the Business Development with customer-provider issues Provide email, chat and facebook support to customers & amp nbsp Job requirements Excellent English reading and writing skills we have tasks for intermediate to very advanced levels of English Superior grammar and punctuation knowledge Email & amp amp Chat Support experience (desired skills) Fast and accurate typing skills High attention to details Customer-service mindset Ability to follow complicated guidelines and instruction Strong interpersonal, time management, and problem solving skill Positive, happy attitude and a strong work ethic honesty is very important& amp nbsp & amp nbsp What can you expect? A phenomenal work environment, with massive ownership and growth opportunities Access to a world-class mentorship network Massive, and direct impact of the work you do on lives of people Market competitive salaries& amp nbsp

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Posted on: Thursday, 22 June, 2017  08:47
Expires On: Monday, 23 March, 2020  18:30

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