Hiring for Senior Manager, IT Infrastructure IAM Analysis in Bengaluru/Bangalore, for Exp. 3 - 5 yrs (Job in Kolkata)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:The job of a Team Lead IAM is a highly focused position to ensure a results-oriented and professional working environment by supervising the performance of team members and executing necessary actions for their motivation when required. Team leads are knowledgeable of all IAM data and reporting aspects, communications terminology and technology, and organizational procedures. Duties and Responsibilities Motivating and inspiring the team to meet and surpass their potential. Improving the team and facilitating the communication among the members of team. Exceeding and meeting departmental goals, including account resolution targets. Creating sense of ownership within the employees and resolving employee issues, if any. Encouraging, supporting, and motivating actively ones peer team. Looking constantly for development as well as continuous improvement for the entire team. Monitoring, organizing, and coaching team on a day-to-day basis. Communicating the companys purpose, core values, vision to the front employees. Ensuring that the employees follow their schedules properly as designed. Handling escalated calls, complaints, questions, and queries as necessary. Facilitating cross-functional communication within employees for improved working condition. Creating a conducive work environment for all the IAM employees. Carrying out team meetings and actively participating in the monthly and weekly meetings. Documenting general reports on each team members performance and targets as well as ensuring that they exceed the targets.